SMS for Medical Services - Communication Peace of Mind
Mobile messaging, SMS solution to health care is not common nowadays as 73% of consumers appreciate getting text messages from their health care providers that caring for the well-being of their patients to keep their patients being informed and reminded.
1. Reduce Missed Appointments
Life happens and patients miss their appointments. By scheduling automated text appointment reminders, time and money can be saved. By setting up SMS alerts in advance, the time spends in making calls can be minimized and capture those valuable business opportunities.
2. Keep Patients Informed
Healthy living starts with good medical advice, sending timely SMS notifications to remind patients about check-ups and seasonal shots along with spreading the word about special events like fundraisers and other functions would keep patients to be well informed and they can share with their friends.
3. Personalized Care
Patients trust is important, build trust by individualizing your communications. Patients feel better when you know them by name and their individual needs/ Send helpful SMS alerts to remind patients to take the medication. Use two-way messaging so that they can respond to your text messages with the questions or concerns. On special occasions, like holidays and birthdays, send a warm message to them you’re there for them.
4. Facilitate Internal Communication
In running a healthcare organization, coordination is difficult. This is why you should let and keep your staff up-to-date with the latest information in real time via SMS blasts. Doctors and nurses can be informed through quick send of text messages in regard to shift changes or other urgent announcements. In addition, messages like upcoming events and seminars can be delivered to specific groups like nurses, doctors, office staff and technicians as well.